Privacy Policy
Last Updated: January 2025
Gharsoap (operated by Yedi Dünya Ltd. Sti.) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or conduct business with us.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name and business contact details (email, phone, address)
- Company name and registration information
- Payment and billing information
- Order history and preferences
Technical Information
- IP address and browser type
- Device information
- Pages visited and time spent on site
- Referring website addresses
2. How We Collect Information
We collect information through:
- Contact forms and inquiry submissions
- Order processing and communications
- Email correspondence
- Website cookies and analytics tools
- Phone calls and WhatsApp messages
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Respond to inquiries and provide customer support
- Send order confirmations, invoices, and shipping updates
- Improve our products and services
- Maintain business records and comply with legal obligations
- Analyze website usage to enhance user experience
- Send relevant business communications (with your consent)
4. Legal Basis for Processing (GDPR)
For customers in the European Union, we process your data based on:
- Contract Performance: To fulfill our contractual obligations to you
- Legitimate Interests: To operate our business and improve our services
- Legal Compliance: To comply with applicable laws and regulations
- Consent: Where you have given explicit consent for specific purposes
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences
- Analyze website traffic
- Improve site functionality
You can control cookie settings through your browser. Disabling cookies may affect website functionality.
6. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Payment processors, shipping companies, IT service providers
- Legal Authorities: When required by law or to protect our rights
- Business Partners: Only with your explicit consent
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and accounting requirements
- Resolve disputes and enforce agreements
Typically, we retain business records for 7-10 years as required by Turkish law.
9. Your Rights
You have the right to:
- Access: Request copies of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your data (subject to legal obligations)
- Objection: Object to processing of your data
- Portability: Request transfer of your data to another organization
- Withdraw Consent: Withdraw consent at any time (where applicable)
To exercise these rights, contact us at our contact email
10. International Data Transfers
As we operate from Turkey and serve international clients, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. Children's Privacy
Our services are intended for businesses and professionals. We do not knowingly collect information from individuals under 18 years of age.
13. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: Click to reveal email
Phone: +90 549 236 90 00
Address: Güzelburç Mah. İpek yolu sok. no:28, Antakya, Hatay, Turkey
15. Supervisory Authority
If you are in the EU and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.