Introduction and Acceptance of the Terms and Conditions
Terms and Conditions
Last update 02.03.2024
Please ensure you fully understand these terms before placing any orders.
SHIPPING & DELIVERY: Transit times and delivery commitments can vary based on the exact origin, destination, and nature of the goods being transported. Transit times are specified in business days. Generally, unless stated otherwise, items will be shipped within 3-5 business days and delivered within 5-8 business days. Please note that we have no control over the shipping duration.
ORDERING SAMPLES: If you'd like to see, smell, and feel the product before making a purchase, you can order a sample first. The sample includes two pieces. The total price for the sample and shipping is €50.
SHIPPER: FedEx Air. A tracking URL will be provided upon shipment.
CUSTOMS AND IMPORT TAXES: Buyers are responsible for any applicable customs and import taxes. We are not liable for delays caused by customs.
PACKAGING& STORING: Available in boxes of 50 units or 100 units. Store in dry, moisture-free conditions.
PAYMENT METHODS: We accept wire transfer, Mastercard, Visa and PayPal
- There is no surcharge for payments made via Visa, Mastercard, or wire transfer - A 7% surcharge will be applied to PayPal transactions due to high processing costs.
Customs Clearance: Customers are responsible for customs procedures and taxes.
Return & Refund: International e-commerce returns can be significantly complex due to high shipping fees, additional customs forms, and border restrictions.
• Please be aware that items are NOT eligible for return or refund.
We sincerely remind all customers to carefully consider their purchase before placing an order, as this product is not eligible for returns or refunds.
PLEASE NOTE THAT BY ORDERING ANY PRODUCTS, YOU AGREE TO COMPLY WITH ALL OF THE TERMS AND CONDITIONS.